Site Terms & Conditions

When you place an order, we consider this information to be private. This information is kept on a secure server to protect it from outside parties. We use the information only for the limited purpose of processing your order.  We do not share your information. Entering your email address on your account for the Online Gift Store does not subscribe you to any newsletter or e-blast mailing. 

Return and exchanges

Returns or exchanges must be new, unused and have original receipt, packaging and accessories.

Refunds and exchanges must be made within 90 days of purchase. Shipping fees are non-refundable. 

Gift Store merchandise questions should be sent to knelson@dallasarboretum.org.